Milbon Co., Ltd. is a cosmetics manufacturer specializing in hair care products, hair coloring, and perm solutions for salons. The company operates both in Japan and abroad, with a strong focus on the professional beauty industry. Within its International Business Division, Milbon has implemented Real Time Translator to facilitate meetings with overseas staff and international salons. This has allowed them to capture voices from each region in real time, with all conversation logs automatically recorded, significantly streamlining international operations.
Below is an interview conducted approximately four months after the implementation of the tool.