Real Time Translator
FAQ

Yes.
You can use a free trial with the same specifications as the full product for 2 weeks or up to 50 hours.

Yes, we can complete and respond to security and personal data protection questionnaires and checklists. Please feel free to contact us.

Real Time Translator uses a time-based pricing model, where usage hours are purchased in advance.
・One contract includes Desktop, Web, and Microsoft Teams editions at no additional edition fee.
・All features are included with no additional feature-based fees.
・Unlimited users are supported.
・Volume discounts are available based on usage.
We can recommend the most suitable plan based on your expected usage and operation size. Please feel free to contact us.

Yes.
Automatic license renewal is supported.

Yes.
Real Time Translator works with major web conferencing platforms, including Zoom, Microsoft Teams, Webex, and Google Meet.
Since it directly recognizes audio from your PC, it does not depend on a specific conferencing platform.

Yes.
You can transcribe and translate audio in real time while watching overseas webinars, videos, and other content played on your PC.

No.
With the Desktop and Web editions, you can recognize and translate other participants’ voices directly on your own PC.
Other participants do not need to install the software, configure anything, or obtain a license.

Yes.
Transcriptions and translations can be securely shared with participants inside and outside your organization in real time.

Real Time Translator supports more than 130 languages, including English, Chinese, Korean, French, German, Spanish, and Vietnamese.

Yes.
Real Time Translator provides practical business-level translation for meetings, negotiations, and internal communications.
Generative AI improves translation quality by considering context, industry-specific terminology, and company-specific terms.

Real Time Translator is used in a variety of business situations, including:
・Meetings with overseas offices
・Internal communication with international employees
・Business negotiations with overseas customers
・Global meetings and presentations
It can also be used as a support tool for professional interpreters.

The key difference is how data is handled.

Free translation tools
・Primarily designed for personal use
・Data handling and AI training policies may vary
・May not be suitable for confidential business information

Real Time Translator
・Designed for corporate use
・Conversation data is not used for AI training or secondary purposes
・Security and compliance are clearly defined

Real Time Translator is designed for business meetings and negotiations where confidential information may be discussed.

AI translation tools （Real Time Translator） offer advantages in speed, availability, and cost efficiency.
・No interpreter arrangement is required
・Translation is available immediately, even for last-minute meetings
・Speech is translated in real time without interrupting the discussion
・Suitable for frequent, day-to-day use
These features make AI tools “always available” and easy to use continuously.

The key differences are:
• Security: Designed for enterprise use with no data retention or secondary use
• Accuracy: Combines speech recognition, translation, and generative AI for natural, high-quality output
• Usability: Patent-based subtitle UI optimized for various use cases
Large enterprises value its ability to be safely used in real business operations.

Sales support: Email, phone, and web meetings.
Product Support: Please contact us via email through your company's administrator. Troubleshooting assistance is provided as needed.
Support hours: 10:00–18:00 JST on weekdays.

Yes.
We provide manuals and operation guides to support implementation and ongoing use.

Japanese and English.

No.
Conversation data, translation results, and summary results are not used for AI training or secondary purposes.

No.
Meeting audio and translation content are not stored on our servers after the meeting.

We maintain an information security and privacy management framework based on international standards and certifications, including:
・ISO/IEC 27001 (ISMS)
・PrivacyMark
We also conduct ongoing audits and risk management.

Yes, when individuals in the EU/EEA are involved.
Real Time Translator is designed with consideration for GDPR requirements, including the handling and management of personal data.

If individuals residing in the EU (EEA) participate in meetings using AI translation tools, GDPR applies regardless of the company’s location.
Examples:
• Meetings with employees at European offices
• Online meetings with EU clients
• Meetings including participants joining from the EU

Yes.
Real Time Translator is designed to provide clear information about personal data handling and support appropriate consent and transparency for guest participants.

In general:
・Customer: Data Controller
・Fairuse Inc.: Data Processor
Conversation data, including meeting audio and translation data, is processed within the scope of the customer’s instructions and applicable agreements, such as a Data Processing Agreement (DPA).

It can help organizations:
・Use real-time translation and transcription in meetings involving EU participants
・Reduce the burden of explaining data handling to security, legal, and IT teams
・Facilitate adoption in highly regulated industries such as pharmaceuticals, finance, and manufacturing
Real Time Translator is designed for organizations that require both high-quality translation and careful data protection.